Aimée editorial
The practical side of never missing a patient call.
Research, operating guides, and real clinic stories. Written for owners who want fewer phone queues and more confirmed appointments — without making patient care feel automated.
Customer story · UK dentistry
How a UK dental practice stopped missing calls and booked 68 extra patients in just 28 days
A customer story about how a UK dental practice recovered missed calls, created 68 extra bookings, and measured the revenue impact without increasing its advertising budget.
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Clinic operations · Evidence review 13 min read
How to Reduce Dental No-Shows Before Requiring Deposits
Start with clearer booking confirmation, better reminder wording and an easier cancellation path. Then use deposits selectively where the diary risk is highest.
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Clinic operations · Capacity check 13 min read
Should You Hire a Second Receptionist? Run This Capacity Check
Use your busiest call intervals to decide whether the clinic needs another person, a better rota, or extra phone cover. Then price the choice properly.
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Clinic operations · Practical guide 7 min read
How Dental Clinics Lose Bookings to Missed Calls — and How to Find the Leak
A practical way to audit missed calls, separate real booking opportunities from noise, and build a recovery process your front desk can actually run.
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Patient experience · Research review 8 min read
Will Patients Hate Talking to an AI Receptionist? What 15,000+ Patients Actually Said
Patients don't reject AI on the phone. They reject being blocked, misunderstood, deceived, or given medical judgement. The research is more useful than a simple yes or no.
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